Connectivity, IVR Services,
Pay900, Custom Development
We offer international connectivity in the form of:
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DaoTec operates a highly scaleable IVR and Audiotext gateway:
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Inbound and Outbound services |
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Ready made IVR applications like chat services, astro, surveys; etc. |
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Customized solution according to your need |
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CTI, DTMF, TTS, SMS, Instant messaging, Credit Card billing and other technologies instantly available |
An easy, quick and secure way for online payments:
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Pay by Call |
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Pay by SMS |
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Pay with direct operator billing |
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Recurring billing and Abos |
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Use it for any type of service like dating, adult, games, social media, movies, music, e-learning etc. |
We design, develop, implement and support:
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IVR |
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SMS |
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Mobile |
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Billing solutions |
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Specific to any requirement |
We supply premium rate numbers, shared cost numbers, geographic
numbers, freephone numbers and UIFN numbers worldwide.
The DaoTec numbering service uses our own switches to forward calls to anywhere in the
world using either PSTN or VoIP via SIP.
Our redundant carrier grade switches can deal with high volume traffic and using failsafe connectivity makes sure that all the calls are delivered in perfect quality 24/7/365.
We even offer customized numbers specially for your personal needs.
For availability take a look at our coverage map.
DaoTec operates a highly scaleable IVR and Audiotext gateway. An IVR system is an automated telephony
system that interacts with callers, gathers information and routes calls to the appropriate recipient.
Benefits include:
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Longer operating hours: As IVR can handle incoming calls without the need for a live agent, companies can extend their business hours to 24/7. Your automated call center. |
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More revenue: As IVR operates around the clock, a company using it as a sales order line for a home shopping network would be deemed as always "open for business". The customer can shop at any time most convenient to him. The sale results in more profit for the company. |
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Automated Call Distribution (ACD): Distribute your calls according to your own parameters and needs. Virtual call queuing included. |
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Lower operation costs: The company needs less staff to operate. An IVR saves on staff and associated costs. |
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Higher productivity: The presence of IVR reduces the staff's workload. More calls can be answered with the same number of people, increasing the productivity. |
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Greater flexibility in resource utilization: IVR offers great possibilities for automating many tasks staff is currently performing such as answering FAQs (frequent asked questions) and scheduling. |
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Automated Credit Card Clearing: Customers can pay over normal phone lines using our automated Credit Card Clearing interface. Applications include astro services, games, phone orders, ticketing etc. |
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Increased customer contact effectiveness: The system can collect vital information relating to the call from the customer wait he is waiting to be connected to a live agent. Once the call is transferred to a live operator, the system uses the data obtained to display in the popup screen the relevant customer profile in order to assist the agent in handling the call in a swift professional manner. Both parties can straightaway get down to resolving the object of the call. |
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Improved customer satisfaction: The number of calls missed is drastically lowered as the auto attendant can "pick up" calls when the live operators are unavailable. This improves timeliness in answering calls. Customers can interact directly with the system through IVR to perform some tasks instead of wasting their time waiting for an agent to attend to them thus reducing the hold time. Also, customers can access the services of the company at all times at their convenience. This increases customer loyalty. The company can provide consistent replies for all routine enquiries. This enhances the quality of the customer service. |
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Multi tasking: The IVR can also multi task as an information line, a marketing or promotional tool. News flashes and prompts an be recorded to keep callers informed of the company's promotion while the customer is waiting on line to be served. Not only does this serves as a marketing media for the company, it also saves the company funds from advertising in other media. |
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Reduced abandoned calls: Customers can listen to messages such as product promotions or news flash or be guided to self-service while queuing. Routine enquiries can be answered quickly and efficiently using IVR without waiting for a live agent. This helps to reduce the number of abandoned calls and increases customer retention. |
Pay900 allows DaoTec to offer an easy, quick and secure way to pay for
services or goods such as games, movies, music, social media, dating, e-learning,
software, adult entertainment or web hosting using just a phone. The cost of the
item or service is charged directly to the purchaser's phone bill either via a call,
SMS or direct operator billing. Pay900 supports all major currencies and over 20
languages.
Continue to the pay900 website: www.pay900.com
Our development team can build a solution from scratch to meet your exact needs. We are able to manage every aspect of your custom IVR / SMS / Web / Mobile / Billing solution - from the design, development, call scripting, sms flow design, IVR voice recording etc. We provide services like custom reporting, internet interaction, credit card clearing, data collection etc - so you can track every part of every application you run and gather all information needed.
America, Europe, Asia/Australia, Africa.
Geographical / National ·
Shared Cost
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Local Premium PPM
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Local Premium PPC
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Freephone (Toll Free)
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UIFN
Valid as from August 2024
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Anguilla |
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Antigua & Barbuda |
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Argentina |
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Bahamas |
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Barbados |
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Belize |
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Bermuda |
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Bolivia |
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Brazil |
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British Virgin Islands |
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Canada |
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Cayman Islands |
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Chile |
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Colombia |
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Costa Rica |
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Curaçao |
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Dominica |
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Dominican Republic |
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Ecuador |
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El Salvador |
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French Guiana |
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Grenada |
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Guadeloupe |
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Guam |
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Guatemala |
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Honduras |
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Iceland |
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Jamaica |
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Martinique |
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Mexico |
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Nicaragua |
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Panama |
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Paraguay |
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Peru |
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Puerto Rico |
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St. Kitts & Nevis |
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St. Lucia |
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St. Pierre & Miquelon |
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St. Vincent & Grenadines |
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Trinidad & Tobago |
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Turks & Caicos Islands |
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United States |
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Uruguay |
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US Virgin Islands |
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Venezuela |
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Albania |
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Austria |
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Belgium |
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Bosnia & Herzegovina |
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Bulgaria |
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Croatia |
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Cyprus |
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Czech Republic |
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Denmark |
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Estonia |
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Finland |
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France |
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Georgia |
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Germany |
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Greece |
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Hungary |
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Ireland |
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Italy |
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Kosovo |
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Latvia |
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Lithuania |
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Luxembourg |
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Malta |
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Moldova |
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Monaco |
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Montenegro |
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Netherlands |
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North Macedonia |
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Norway |
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Poland |
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Portugal |
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Romania |
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Serbia |
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Slovakia |
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Slovenia |
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Spain |
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Sweden |
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Switzerland |
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United Kingdom |
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Armenia |
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Bahrain |
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Bangladesh |
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Brunei |
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Cambodia |
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China |
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Hong Kong |
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India |
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Indonesia |
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Israel |
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Japan |
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Jordan |
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Kazakhstan |
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Kuwait |
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Kyrgyzstan |
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Laos |
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Macao |
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Malaysia |
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Mayotte |
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Mongolia |
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Myanmar (Burma) |
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Nepal |
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Oman |
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Pakistan |
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Philippines |
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Qatar |
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Saudi Arabia |
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Singapore |
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South Korea |
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Sri Lanka |
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Taiwan |
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Thailand |
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Turkiye |
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Ukraine |
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United Arab Emirates |
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Uzbekistan |
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Vietnam |
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Australia |
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Fiji |
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New Zealand |
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Papua New Guinea |
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Angola |
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Benin |
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Botswana |
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Burkina Faso |
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Cameroon |
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Egypt |
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Ethiopia |
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Ghana |
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Guinea |
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Ivory Coast |
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Kenya |
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Mauritius |
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Morocco |
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Nigeria |
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Reunion |
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Seychelles |
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South Africa |
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Tanzania |
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Tunisia |
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Uganda |
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Zimbabwe |
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DaoTec LTD. was founded in 2001 with the main focus of developing world
class voice telephony and SMS services which can in turn be connected to Internet applications and services.
Our comprehensive line of products and services are used by corporations and consumers around the
world whether it's making an airline reservation over the phone, paying for digital goods using your
phone or calling in to participate in a contest on a radio show.
We are HP preferred supplier.
DaoTec is commited to conducting business according to a simple rule: Best quality for an excellent value
who are partnering with us.
based on the best available services.
are using our service monthly.
Use our knowledge and experience
Call us on: +44 207 037 7777
Contact us today
DaoTec LTD.
New Derwent House
69-73 Theobalds Road
London, WC1X 8TA
United Kingdom
Tel: +44 207 037 7777
Fax: +44 207 037 8888